I walked into this place wearing my military jacket and my dog was CLEARLY WEARING A SERVICE DOG VEST WITH HIS FEDERAL PHOTO ID DISPLAYED IN HIS PHOTO BADGE HOLDER OF HIS VEST. This woman told me "doggies are not allowed in here" and I said I don't see a "doggie" but a SERVICE ANIMAL CLEARLY WEARING HIS VEST. She continued to contend I was wrong. Somehow I'm supposed to believe that this woman, who lives 2 miles from Dover AFB AND AFTER 15 years in a global war on terror was somehow ignorant of FEDERAL LAW WITH A SERVICE DOG WEARING HIS VEST THAT SAYS "US REGISTERED SERVICE DOG, FULL ACCESS GRANTED BY FEDERAL LAW". FOLKS, I COULDNT MAKE THIS UP... she KNEW!!!... I suspect she was a racist and treated me this way because I'm a white male. There were other overt and not so overt quips she made toward me and my assertion. She clearly was an ANGRY BLACK WOMAN. So, if you're a white male, disabled veteran or support our military I would CLEARLY STEER CLEAR OF THIS PLACE! I tried to post a photo of my dog in his vest so you can CLEARLY SEE she had no excuse. This wasn't random, it wasn't ignorance of federal law. If you can't observe federal laws then some people are more than happy to litigate. I deal with this on airplanes, in public, etc. I'm used to dealing with ignorant, rude and discriminatory people. If I owned this business I'd lawyer up if you plan on keeping her because someone will come along and sue you in a court of law. The potential damages are quite significant and would probably kill this little business. This behavior by their staff is disgraceful.
I have been a Customer at this store for almost 8 years. I have always received excellent service and the utmost respect. The same two young ladies have been here for the entire 8 years and have always gone over and above to be of service. I can't even count the times that they saved me money by suggesting a better way to ship something. As long as I work in this area I will utilize the store to ship all of my packages.
I took some items into this location for shipping. I had my items repacked and I paid. A few days later I received notice that when my client received her package it was not what should have been in the box. Come to find out the clerk had mixed up the shipping labels and sent my packages to the wrong people. After calling and having to send prof via email the clerk agreed to refund my shipping charges but not the cost of the packing supplies. I go into the location to pick up my refund and it's given back to me in check form! I didn't pay for the shipping services in check form, so why refund me via a check when it was her error! I go to the bank that the business's check is drawn off of (WSFS) they wanted to charge me a $7 check cashing fee due to me being a non customer!!! Totally absurd!! $7 fee on an $11 refund check! I'll no longer use this location in the future and WSFS should be ashamed of itself!!
And to anyone who is using these yelp reviews to decide where to do business know this: I saw another review about this establishment that as a loyal customer to this business left me sad but mostly angry. all I can say is that by calling the staff there racist and angry black women is ridiculous and sounds a lot more like that customer went in this establishment looking for a fight to begin with, and it is an absolute DISGRACE that that review is allowed to stay up because it is far FAR from the truth, and slanderous to this shop.
Been using this place for more than a year now, from shipping needs to picking up boxes for moving, to faxing, to printing. It has been the same two ladies there and they have always provided the greatest of service.
This is the best place in Delaware to mail your packages quickly and safely. The staff is very friendly, and extremely knowledgeable on how to mail anything from a mug to a rocking chair. I have had NOTHING but amazing experiences here every time, and I recommend this establishment x1000.
Mail Zone is a US Store based in Camden, Delaware. Mail Zone is located at 386 Walmart Dr # 7, Camden, DE 19934, USA.
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